Onboarding audit
A certified technician walks your entire system — pumps, filters, heaters, chemistry, safety equipment — and builds a full profile of your pool. One-time $299.
Pad Pilot subscription — Clarksville, TN
A technician who knows your pool.
Pad Pilot pairs your property with a CPO-certified pool expert who learns your equipment inside and out — then backs your onsite team with instant bilingual tech support, all year long.
Prefer to talk? (931) 257-6774
- CPO certified techs
- 10+ yrs commercial experience
- English y Español
You already pay for pool opening & closing every year. Our plans include them free — for about the same money, you also get a certified expert on call year-round.
How the math worksHow it works
Your pool, under expert watch.
We learn your pool
Periodic assessments keep us familiar with your equipment's condition, so nothing about your pool is ever a mystery when something goes wrong.
Instant support, year-round
Problem? Call us. We remotely guide your onsite person through diagnosis — and often the fix — on the spot, in English or Spanish. Complicated issue? We come out, and subscribers pay reduced repair rates.
Plans & pricing
One monthly plan. Zero pool surprises.
Every plan starts with the $299 onboarding audit. Hands-on work is billed per job — subscribers always pay reduced rates and get priority scheduling.
Pilot Line
$149/mo
- Unlimited bilingual tech support calls
- Remote diagnosis & troubleshooting
- Chemical & equipment guidance
- English y Español
Most popular
Pilot Plus
$399/mo
- Everything in Pilot Line
- Quarterly onsite assessments + written reports
- Free pool opening & closing
- Reduced repair rates
- Quick onsite assessments for complex issues
Pilot Onsite
$799/mo
- Everything in Pilot Plus
- Monthly onsite assessments
- Quarterly staff training days
- End-of-season assessment + off-season repair plan
- Priority dispatch, first in line
Portfolio pricing for property managers with multiple pools — talk to us for a custom quote.
FAQ
Questions, answered.
How does the remote tech support actually work?
Your onsite person calls us when something looks off. Because we've assessed your pool and know your equipment, we can usually diagnose it over the phone or video and walk them through the fix step by step — in English or Spanish. No waiting days for a service visit.
What if my onsite team can't fix it?
That's what the quick onsite assessments are for. If it's beyond a remote fix, we come out. Subscribers get priority scheduling and reduced repair rates, and hands-on work is always billed per job — never bundled into surprises.
Do you service residential pools?
Pad Pilot is built for commercial properties — hotels, apartments, HOAs, gyms, schools, and managed portfolios. If you have a unique situation, ask us.
What area do you cover?
We're starting in Clarksville, Tennessee and the surrounding area.
Is support really available in Spanish?
Yes — full tech support in English and Spanish, by technicians who work in both languages every day.
What's included in the free opening and closing?
Full seasonal opening (system startup, cleaning, chemical balancing) and full winterization at season's end — included free with Pilot Plus and Pilot Onsite plans.
Get started
Ready to put a technician on call?
Tell us about your property and we'll recommend the right Pad Pilot plan — usually within one business day.